I Require Assistance With Receiving A Ticket Transfer

1

When someone transfers tickets to you, you'll get an email from Ticketmaster. Open the email and tap the ‘Accept Tickets’ link.  

2

Sign into your MLSE Account Manager or create an account if you don't have one.   NOTE :If your tickets were purchased from Ticketmaster, you will instead need to create or log in to your Ticketmaster account.

IMPORTANT: The address the email was sent to must match the address on your account to claim your tickets.  

3

Once logged in, you will see the details of the event and that your tickets have been accepted.  

4

You can now view the tickets from the mobile app and scan them at the gate for entry. To do so, please follow steps 5-7 below.   

Note: Tap ’Add to Apple Wallet’ or ’Add to Google pay’. This allows you to access your tickets without an internet connection.  

5

Log in or download the Scotiabank Arena Mobile App. 

6

Navigate to ‘Tickets’ by selecting ‘Venue’ and then ‘View Tickets’.  

7

Log in to your MLSE account.  

1

When someone transfers tickets to you, you'll get an email from Ticketmaster. Open the email and tap the ’Accept Tickets’ link.  

2

Sign into your MLSE Account Manager.

IMPORTANT: The address the email was sent to must match the address on your account to claim your tickets.  

3

Once logged in, you will see the details of the event and that your tickets have been accepted.  

4

You can now view the tickets from the mobile app and scan them at the gate for entry. To do so, please follow steps 5-7 below.   

Note: Tap ’Add to Apple Wallet’ or ’Add to Google pay’. This allows you to access your tickets without an internet connection.  

5

Log in or download the Ticketmaster app. 

6

Navigate to Tickets by selecting ’My Events’.

7

Log in to your MLSE account.